Regarding international shipping:
CC2STORE International provides international shipping via ‘World Shopping.’ If you are purchasing from outside Japan, please check the instructions first by clicking on the banner displayed on the website’s home page.
＜Caution＞
- To prevent invalid credit card transactions, all overseas shipments will be handled through orders from WorldShipping only.All orders made from any other agency will be automatically cancelled. We thank you for your understanding.
- .hack series goods are not on sale to the following countries. Thank you for your understanding and cooperation.
- China
- Italy
- Germany
- Mexico
- Turkey
- The actual website is not translated.
- Items that can be Pre-ordered each have their own respective release dates.
For more information, please refer to the product page for each item to confirm. - Date and time of delivery cannot be designated.
- Product orders cannot be canceled, returned, or exchanged.
- Coupon is not available for those who are using "World Shipping" for shipping outside of Japan.We ask you for your understanding.
Regarding purchase costs
You will be charged 2 separate times before your order is delivered. Please make sure you confirm this information on your My Cart screen before completing your order.
①When ordering a product from CC2STORE
Product price＋When ordering a product from CC2STORE domestic shipping fee＋WorldShopping handling fee＝Your total order amount
- Domestic shipping fee (CC2STORE Itn→WorldShopping)
- The domestic shipping fee is free if your total purchase is over 10,000JPY.
- The WorldShopping handling fee is 10% of the product price＋the domestic shipping fee.
②When shipping internationally, products will first be charged domestically to be shipped from CC2 to our international distributor WorldShopping, who will then perform the second charge for shipping internationally.
- International fees are on average around 4,000 JPY. Prices may vary.
- The international fee is subject to change based on the recipient's country, as well as the size and weight of the product in question. Please direct all international shipping-related inquiries to WorldShopping.
More information regarding shipping prices can be found below:
About International Shipping Fee
In addition to the costs above, you may also be required to pay in accordance with tax obligations in the event that tariffs and other fees determined per country are incurred at the time of importation.
＜For inquiries＞
For international shipping queries, please contact WorldShopping customer support You can contact WorldShopping with the links provided below:
https://www.worldshopping.global/en/help/contactus（English/英語）
https://www.worldshopping.global/ch/help/contactus（Simplified Chinese/簡体字）
https://www.worldshopping.global/tw/help/contactus（Traditional Chinese/繁体字）
